FAQ

FAQ

  1. Q: How do I set it up?
    A:



  2. Q: What payment options do I have?
    A:
    Pay through credit card, Debit card , Mobile wallet, Pre-paid cash card.

  3. Q: Can I still pay through my mobile if my phone does not have internet access?
    A:
    Yes

  4. Q: What if two people with the application are in the same vehicle?
    A: Only one passage will be charged. User can choose payer A/C

  5. Q: What if I am travelling through 2 states. The toll operators are different. Will the      billing be done through the same app?
    A: Yes

  6. Q: What do I do if my phone is stolen?
    A: "m-Toll" can block any future transactions

  7. Q: How secure is it if my account is being accessed every day?
    A: Your A/C is only accessed at your control. Not everytime

  8. Q: Does my app work internationally?
    A: Yes

  9. Q: What hardware is required?
    A:
    Industry standard wi-Fi routers and server along with optional camera at the toll plaza.
        No hardware/ device required at user end.

  10. Q: Can it work with the existing gate and accounting systems?
    A:
    Yes, "m-Toll" works with all industry standard systems

  11. Q: Is the equipment imported or locally available?
    A:
    Locally available

  12. Q: What happens if the plaza also has other cashless systems?
    A:
    These vehicles will be invisible to m-Toll and the system can integrate with the other          systems (say, RFID) to provide fall-back authentication

  13. Q: Can the system handle multiple vehicle class?
    A:
    Yes, Same as in other systems (say, RFID)

  14. Q: How does the commercial arrangement work?
    A: "m-Toll
    " can work with (as joint venture, license, vendor) with suggested entities